Privacy Policy

Last updated: November 2026

1. Introduction

Sharon Crisera Counseling respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit this website, submit an inquiry, or communicate with Sharon Crisera Counseling.

Personal information is handled in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).

2. Data Controller

The person responsible for determining how personal information is processed through this website is:

Sharon Crisera

Sharon Crisera Counseling

Rome, Italy

Email: counselingcrisera@gmail.com

For questions concerning this Privacy Policy or your personal information, please contact the email address above.

3. Information Collected

When you use the contact form on this website, the following personal information may be collected:

Full name
Email address
Subject of inquiry
Information voluntarily included in your message

The website's hosting and technical services may also process information such as IP addresses, browser information, device characteristics, and website activity.

Visitors are encouraged not to include sensitive medical, psychological, or other confidential information in initial inquiries.

4. How Your Information Is Used

Personal information submitted through the website may be used to:

Respond to inquiries and requests for information.
Communicate regarding counseling services and availability.
Arrange initial conversations or appointments when requested.
Maintain necessary records of correspondence.
Support the security and proper functioning of the website.
Comply with applicable legal obligations.

Personal information submitted through the contact form will not be used for unrelated marketing communications without an appropriate legal basis.

5. Legal Basis for Processing

Under the GDPR, personal data must be processed on an appropriate legal basis.

Depending on the circumstances, the processing of personal information may be based on:

Pre-contractual measures: When responding to inquiries or taking steps requested by individuals interested in services.

Legitimate interests: When maintaining necessary correspondence and protecting the security and functionality of the website, where those interests are not overridden by individuals' rights.

Legal obligations: When processing is necessary to comply with applicable laws.

Consent: Where required for optional activities, such as certain cookies or processing that requires specific permission.

Special-category personal data, including health information, requires an additional applicable legal condition and appropriate safeguards. Visitors should avoid submitting such information through the general inquiry form.

6. Website Hosting and Third-Party Services

This website is created and hosted using Wix.

Wix provides website hosting, contact forms, and related technical services. Personal information submitted through the website may be processed and stored through Wix and its authorized service providers.

Information may also be processed by email providers or other services used to respond to inquiries.

Relevant service providers are expected to handle personal information in accordance with applicable data protection requirements.

For additional information about Wix's data practices, please visit:

https://www.wix.com/about/privacy

7. International Data Transfers

Certain website service providers may process personal information outside the European Economic Area.

Where applicable, international transfers must be supported by an appropriate legal mechanism, such as an adequacy decision or contractual safeguards recognized under the GDPR.

Further information about relevant safeguards may be requested using the contact information provided in this policy.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.

Contact inquiries: Personal information submitted through the website's contact form is retained for up to 12 months following the last relevant communication, unless a longer retention period is required by law or necessary for the establishment, exercise, or defense of legal claims.

If an inquiry develops into an ongoing professional relationship, additional privacy information and different retention periods may apply to records collected in connection with those services.

Upon expiration of the applicable retention period, personal information will be securely deleted or anonymized, unless continued retention is legally justified.

9. Data Security

Reasonable technical and organizational measures are used to protect personal information against unauthorized access, loss, alteration, or disclosure.

These measures may include account access controls, secure website connections, and security protections provided by relevant technology providers.

Although reasonable precautions are taken, no internet-based communication or electronic storage system can be guaranteed to be completely secure.

10. Your Rights

Under the GDPR, individuals may have the right to:

Request access to their personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

These rights may be subject to applicable legal conditions and exceptions.

To exercise your rights, please contact:

criseracounseling@gmail.com

You also have the right to lodge a complaint with a competent data protection supervisory authority, including the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Website: https://www.garanteprivacy.it

11. Cookies and Website Technologies

This website may use cookies and similar technologies necessary for its operation, security, and functionality.

Depending on the website's configuration, additional technologies may be used for analytics or other optional purposes.

Where legally required, visitors will be provided with information and appropriate choices before nonessential technologies are activated.

This website is created and hosted using Wix and uses cookies and similar technologies to support its functionality, security, and performance.

Essential Cookies

Essential cookies support basic website functions, including security, fraud prevention, session management, and website stability.

Examples of cookies used by Wix include:

XSRF-TOKEN — Helps protect against fraudulent requests.
svSession — Supports website security, stability, and core functionality.
bSession — Supports system effectiveness.
SSR-caching — Supports website rendering and performance.
TS* — Helps detect and prevent attacks.

These cookies are generally necessary for the operation of the website and do not require prior consent.

Analytics and Other Technologies

Depending on the website's configuration, additional technologies may be used to understand website performance or provide optional functionality.

Where required by applicable law, nonessential cookies and tracking technologies will be activated only after visitors have provided their consent.

Visitors may manage their cookie preferences through the website's cookie consent controls, where available.

Additional Information

For further information about the cookies used by the Wix platform, including their purposes and retention periods, please visit:

https://support.wix.com/en/article/cookies-and-your-wix-site

For information about Wix's privacy practices, please visit:

https://www.wix.com/about/privacy

12. Confidentiality of Inquiries

Information submitted through the website's contact form is intended for general inquiries and initial communication.

Submitting an inquiry does not establish a counseling relationship.

Visitors should avoid sharing detailed medical histories, diagnoses, or other highly sensitive personal information through the contact form.

The website and its contact form are not intended for emergency communication.

13. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in website functionality, data processing practices, or applicable legal requirements.

Any updates will be published on this page with a revised date.

14. Contact

For questions about this Privacy Policy or the handling of personal information, please contact: